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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Arun Prasad

June 25, 2025

5  out of  5
rating by Arun Prasad
"We receive EXCELLENT Support from Chris's office. Never an issue. Thanks again Chris, Judith and their office team!!!"
We responded:
"Hi Arun, Thank you for the great review and kind words! You've always been great to work with over the years. Thank you for letting us take care of all of your insurance needs. If there's anything you need, please don't hesitate to ask. Thanks!"
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Christian Pimentel

June 25, 2025

5  out of  5
rating by Christian Pimentel
"Worked with Frank and we got a great deal!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! I'm glad Frank was able to help you out, and thank you for choosing our State Farm office for your auto insurance and renters insurance needs!"
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Ethan Carlson

June 20, 2025

5  out of  5
rating by Ethan Carlson
"I have to say that Molly has been so helpful! After my father passed she has been there, acknowledged, and help me every step of the way! I would recommend this agent to anyone!! JH"
We responded:
"Hi Ethan, I am so sorry to hear about your father passing, Robert was great to work with over the years, and I know he'll be missed. I'm glad Molly was able to help you out, and if there's anything that you or your family need, please don't hesitate to reach out."
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Diane Scott

June 19, 2025

5  out of  5
rating by Diane Scott
"Nicole was very professional and helpful. Great personality!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Nicole and our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! - Chris Bryan, State Farm Agent Roselle, IL"
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Danu N.

June 18, 2025

1  out of  5
rating by Danu N.
"There is a new hire at your location named Molly who have a disagreement with anything I say. I spoke to Judith who was very professional and nice so thanks to her. I spoke about different policies with two different people and they agreed with me but for some reason Molly disagrees with my statement. Molly needs some training on how not to get aggressive with customers but thanks to Judith for helping me again."
We responded:
"Hi Danu, thank you so much for letting me know about this situation, and I'm very sorry about your experience. I always appreciate feedback so that we can learn, grow, and continue to improve. I'm glad Judith was able to get things sorted out for you, and if you need anything or would like to discuss the matter further, please don't hesitate to give me a call. Thank you again and I hope you have a great rest of your evening. - Chris Bryan, State Farm Agent, Roselle, IL"
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Edwin zurc

June 16, 2025

5  out of  5
rating by Edwin zurc
"I Edwin If anybody is looking for Car Insurance like I was for the past 4 months 5 months 6 months. And every insuring that I get a crawl. There was super super high very high price. Angel, I call stay farm. Very friendly wonderful personal to talk to I love it so I give a fresh start. A save me honestly. I ended up $297. The other insurance. That I call it was a little less than 800 stay farm Ensure me for less than $500. How about that? In that a** a huge saving, so if you want. Low your payment call h stay farm. They're good. How much would down 6 month and 2024 I have no complaint. They say me almost $300 just now. Today, June to 16 20 20 five, almost $300. They save me. I'm so happy nah could drive my car. Thank you stay farm. I recommend it to anybody. Go for a guys, go for it. ND agency, the President spoke to me. Very, very sweet person, very nice. She helped me in every single step. Nice Chaney c. I'm very happy that I caught stay from again. Thank you."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! - Chris Bryan, State Farm Insurance, Roselle, IL"
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Tj Kegger

June 9, 2025

5  out of  5
rating by Tj Kegger
"They're very friendly they did a great job they cut my insurance completely in half"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. - Chris Bryan State Farm Insurance, Roselle, IL"
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Karina Gomez

June 5, 2025

5  out of  5
rating by Karina Gomez
"Got a call from agent Chase great service and he was able to save me money on my auto insurance I wasn't able to get a cheaper quote anywhere but he was able to help me out, it was cheaper than what I had so I switched right over"
We responded:
"Thank you for the 5-Star rating, and great review, Karina! I'm glad Chase was able to help you save money on the auto insurance as well! If there's anything else we can help with, whether it's Renters insurance or Life, insurance, please don't hesitate to ask. Thank you again, and I hope you have a great rest of your day!"
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Pamela Bohle

June 3, 2025

5  out of  5
rating by Pamela Bohle
"Always friendly and helpful."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! - Chris Bryan, State Farm Agent- Roselle, IL"
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Joe Lescano

June 2, 2025

5  out of  5
rating by Joe Lescano
"Jon Salgado was able to help me save a lot of money and was great to work with and explained the coverages! Definitely will be referring family to work with him and this office with auto home and life insurance!"
We responded:
"Joe, thank you so much for your 5-star rating and great review! I'm glad that Jon from the office was able to get you taken care of, and we'll look forward to working with your friends and family with all of their auto insurance, home insurance, and life insurance needs!"
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Aladin M. Mariano

June 2, 2025

5  out of  5
rating by Aladin M. Mariano
"Nicole called me back in one minute regarding my claim for payment. Excellent service, indeed. I am very happy with Statefarm. The company delivers as promised."
We responded:
"Hi Aladin, I’m so glad everything is being taken care of with your claim! I’m happy to hear Nicole was able to get you taken care of, and thank you for trusting our State Farm office with all of your insurance needs!"
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Gail Egan

May 28, 2025

5  out of  5
rating by Gail Egan
"Molly was so nice and Very personal. She’s a keeper"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Molly; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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jolli p

May 24, 2025

5  out of  5
rating by jolli p
"Judith is a lifesaver! She helped me navigate some big changes to my policy and made the whole process super smooth. Huge thanks to Jon, Chase, and Frank for always answering my complicated questions. Each of them brought their expertise and friendly service to the table. The whole team was incredibly knowledgeable, patient, and kind - they truly went above and beyond. They truly care about their clients and it shows. Their professionalism is truly top-notch. I'm so grateful to have them looking out for me. 5 stars isn't enough - I'd give them 10 stars if I could!"
We responded:
"Jolli! Thank you for that incredible review! I’m so happy the team was able to help you out with the insurance needs recently. You’ve always been amazing to work with, and we can’t thank you enough for letting us take care of everything for you!"
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Dennis

May 20, 2025

5  out of  5
rating by Dennis
"Not also they were extremely helpful, But the quote I recieved was half of what United Auto Insurance wanted."
We responded:
"Dennis, thank you for the 5-star review! I'm glad we were able to help get you a better rate on your auto insurance! Thank you for choosing our State Farm Insurance Agency, and if there's anything you need, please don't hesitate to reach out!"
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Candace Najolia

May 19, 2025

5  out of  5
rating by Candace Najolia
"Chris was a tremendous help in getting my car insurance vehicle policy updated from my old vehicle to my new vehicle, and also ordered me a new replacement beacon for the State Farm Drive and Save Discount. He was very patient and professional and did not mind answering ALL of my many questions. I very much appreciated all of time he devoted to assist me."
We responded:
"Candace, thank you so much for that great review! I know we were in a meeting while you were there, but I saw Chris working with you, and I’m glad he got you taken care of with the Drive Safe and Save. Y’all have always been so great to work with over the years and thank you for letting us take care of all of your insurance needs!"
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Alex Edelman

May 15, 2025

5  out of  5
rating by Alex Edelman
"Chase was an excellent help in assisting me acquire a renters insurance policy! Great communication, very professional, and concise! Thank you!"
We responded:
"Alex, thank you for the great review! I'm glad Chase was able to help out with your Renters insurance, and thank you for choosing our State Farm office!"
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Gregory Hall

May 15, 2025

5  out of  5
rating by Gregory Hall
"Very helpful and help me get a real nice discount"
We responded:
"Greg, I'm glad we were able to help you find the best discounts for your insurance needs. Thank you for letting us take care of your insurance needs, and thank you for the 5-star review!"
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Jen Long

May 14, 2025

5  out of  5
rating by Jen Long
"Chase was very helpful and got me a much better deal than I had both coverage and price wise."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Thank you for letting Chase take care of your insurance needs!"
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Rodrigo Albuquerque

May 14, 2025

5  out of  5
rating by Rodrigo Albuquerque
"awesome thank you"
We responded:
"Thanks for the 5-star rating, Rodrigo! I'm glad we were able to help you out, and if there's anything we can do, don't hesitate to reach out!"
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Robert Fejdasz

May 13, 2025

5  out of  5
rating by Robert Fejdasz
"You ask for something, they listen to you, and come back with options. Its really not hard but it relies in listening which is probably why its so rare. Thanks for listening."
We responded:
"Robert, thank you so much for that amazing 5-star review! We pride ourselves on what's doing what's best for our customers, and figuring out what's best for you. Thank you for choosing our State Farm office for all of your insurance needs, and if you have any questions, please don't hesitate to ask!"
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George Garrod

May 7, 2025

5  out of  5
rating by George Garrod
"I was very impressed with the prompt and professional service I received from Frank Custable. State Farm has a very competitive product for both home and auto. I left having signed up for both."
We responded:
"Thank you for that great 5-star review, George! I'm glad Frank was able to help you with your auto insurance and home insurance needs. Thanks for choosing our State Farm office, and if there's anything you need, please don't hesitate to ask!"
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Leo Panepinto

April 11, 2025

5  out of  5
rating by Leo Panepinto
"Thanks Nicole for the excellent service, really appreciate it."
We responded:
"Leo, thank you for the 5-star review! I'm glad Nicole was able get you taken care of and thank you for letting us take care of all of your insurance needs!"
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Johnny Young

April 6, 2025

5  out of  5
rating by Johnny Young
"Bianca is great she helped me to understand my bill and policy,great customer service I definitely recommend her for an agent."
We responded:
"Thanks for the 5-star review, Johnny! I'm glad Bianca was able to help you out, and thank you for letting us take care of your insurance needs!"
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Lisa Baran

March 21, 2025

5  out of  5
rating by Lisa Baran
"This office is fantastic. THANK YOU CHASE!"
We responded:
"Thank you for the great review, Lisa! I’m glad Chase was able to help you out, and thank you for choosing our State Farm agency for your insurance needs!"
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elise y

March 7, 2025

5  out of  5
rating by elise y
"Chris Bryan and his staff are always very helpful when I have questions or concerns. We’ve been very happy with his office and everyone there. They are very kind and helpful."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "